About Me
Product Manager specializing in AI-driven enterprise solutions and SaaS platforms.
Over 8 years, I've scaled products to 500K+ users, cut enterprise onboarding from 12 weeks to 3, and generated £150K+ ARR through strategic partnerships. I combine technical depth in AI/ML with business acumen to deliver measurable outcomes.
I solve complex problems at the intersection of AI technology and business value, turning ambiguous challenges into products that customers love and businesses profit from.
Product Leadership
Led product initiatives from conception to launch, achieving 85% on-time delivery
AI Integration
Spearheaded AI-driven features with 80% adoption in month one
Data-Driven
Leveraged analytics and metrics to drive product decisions and optimize user experience
Case Studies
8 product initiatives from problem to impact — AI integration, enterprise onboarding, growth platforms, and automation at scale
AI-Driven Skills Profile Launch
Spearheaded an AI-powered personalization model achieving 80% adoption in month one with sustained engagement
Enterprise Onboarding Transformation
Redesigned onboarding flows reducing time to value by 75% for enterprise clients
Partner Ecosystem Expansion
Built content partnerships generating £150K ARR and cutting churn by 15%
AI-Powered Taxonomy Cleanup
Leveraged AI embeddings to standardize 40K+ taxonomy items improving discoverability
Enterprise Chatbot Platform
Led chatbot deployment for 100K+ users achieving 90% adoption with change management
Onboarding Automation System
Implemented automation saving $1.6M annually and freeing 10,875 hours of workforce capacity
Growth Platform Launch
Launched cross-marketing platform growing DAU from 1.5K to 4K with 20% MoM growth
Visual Chatbot Builder
Designed no-code builder increasing freemium conversion from 8% to 54%
Skills & Expertise
Product Management
Technical & AI
Tools & Platforms
Leadership & Communication
Professional Experience
Product Manager
HowNow · AI-powered LXP- Launched AI Skills Profile with 80% month-one adoption and 65% return rate inside 90 days.
- Cut enterprise onboarding from 12 weeks to 3 weeks and trimmed CS effort by 70% through automation.
- Scaled partner ecosystem (8 priority integrations) adding £150K ARR and reducing churn by 15%.
- Lifted platform engagement 25% by improving search relevance 40% and standardizing 40K→16K taxonomy items.
- Built OKR + PRD operating rhythm delivering 25+ launches with 85% on-time performance.
Lead Consultant
NDS Global- Rolled out enterprise chatbots to 100K+ employees, hitting 90% adoption and 65% automated query deflection.
- Built onboarding automation replacing 45 manual steps, yielding ~$1.6M annual savings and 10,875 hours reclaimed.
- Reduced response time from 48 hours to under 2 minutes through conversational routing and knowledge bases.
- Shipped analytics suite three weeks early, driving a 40% spike in usage and upsell conversations.
- Authored implementation playbooks that cut post-launch support tickets by 35%.
Business Analyst
Selekt- Launched growth marketplace scaling DAU from 1.5K to 4K with 20% MoM expansion for five straight months.
- Designed referral + partner widgets (800 embeds) that generated 60% of new acquisition organically.
- Built visual chatbot builder reducing time to first bot from 4 hours to 15 minutes and lifting activation to 78%.
- Drove freemium-to-paid conversion past 50% and 120% MRR growth via experiment-led pricing journeys.
Business Analyst
EKA Enterprise- Spearheaded optimization of website onboarding flows, reducing new customer setup time by roughly 30%.
- Analyzed customer feedback and usage data to surface friction points and drive continuous improvements.
- Partnered with cross-functional teams to streamline operations and elevate the user experience.
- Built and presented onboarding efficiency reports that kept leadership decisions data-driven.
Content Development Editor
Packt Publishing- Led 15–20 IT book projects spanning Python, DevOps, and Cloud; coordinated 50+ authors and kept 95% on-time publication.
- Orchestrated editorial, design, and marketing workflows by mapping milestones to author deliverables for frictionless handoffs.
- Established progress dashboards to track throughput and bottlenecks, reducing delays in peer review and design stages.
- Standardized proofreading/copy-editing templates and version control, boosting consistency and cutting rework cycles by ~20%.
Let's Connect
Open to product leadership roles in AI/ML, SaaS, and enterprise software. Let's discuss how I can drive impact for your team.